Our
CONSULTING
Business Part Two — Competitive Edge
We have a Competitive
Edge...which uniquely combines fourfeatures:
1. The Adult Learning Cycle/Team Involvement
We share a fundamental belief in adult learning
("adults learn best by doing") that underlies all we do. This
ensures that individual and team dialogue, discovery and learnings are
internalized, behavioral change occurs, work in teams increases, and
organizational improvements are achieved.
2. The Use of Best Practices Research
We are "action researchers" as well as interpreters
and translators of original research. We provide you with
practical, usable formats and processes tailored to your needs from our
extensive Best Practices research.
We introduce a practical innovation and creativity program to
organizations called GoInnovate!
Fueled by technological developments the rules
of business are being rewritten almost daily, threatening to leave
behind those that do not stay current. Potential rewards have never
been greater, but neither have the risks.
Nothing quite embodies the long-term priority
in business today as the need for innovation. Innovation is
the engine that drives the virtuous cycle of growth and
wealth creation: service, product, and process innovations
deliver greater value to clients; and in turn, clients do more
business with you over a longer period of time.
True innovation is the implementation of
the right new ideas—ideas that create wealth (equity) for
a business, not destroy it. Truly innovative businesses
generate greater returns on invested capital, which then attracts
the best investors, professionals, and clients.
Creativity, the production of novel and
useful ideas is the starting point for innovation. The
creative potential of every person in the business should be
continually tapped and channeled into identifying new problems and
opportunities, developing plans to solve those problems and
implementing the solutions. Creativity is an important but not
a sufficient condition for innovation.
We apply a practical, holistic and integrated
A-B-C-D-E Systems Thinking ApproachTM
to complex organizational issues. It is based on General Systems
Theory as to what works naturally in our world. It is a new,
different, and better way to think...to act...and to achieve better
results.
Five Key Questions (see model below) The Systems
Thinking ApproachTM
A. Where do we want to be? B. How will we know when we get there? C. Where are we now? D. How do we get there? E. What's changing in the environment?
WE FOCUS ON FUNDAMENTALS,
NOT FADS
What's Your Competitive Edge?
Check the competitive edges do you want to improve:
Thinking
Edge
·Understanding your organization's big picture, knowing
how each part fits and is integrated into the whole.
·Building a "Learning
Organization"—anticipating and managing change through
innovation and creativity.
·Learning a new and better language and orientation to
life—The Systems Thinking ApproachTM.
People
Edge
·Installing leadership and management development
programs at all levels.
·Developing people's hearts and minds to support
achievement of your strategic edge.
·Having your executives receive real-time, ongoing
coaching to assist their growth and enhance their performance.
Strategic
Edge
·Defining a clear and shared strategic plan, i.e., a
sense of shared vision, strategic direction and desired
values/culture, along with shared common strategies to achieve them.
·Developing 3-year Business Plans for all business
units and major support areas to focus their work in support of the
Strategic Plan.
·Implementing all the changes necessary to achieve your
desired future.
Customer
Edge
·Defining and positioning your competitive edge versus
the competition.
·Redesigning and integrating your organizational
infrastructures and processes to deliver customer value.
·Developing the Strategic Marketing and Positioning,
Sales and Customer Service Plans and processes necessary to become
customer-driven.
We
use our "Best Practices" Research to sharpen
your Edges:
Position Yourself to Deliver World Class Customer "Star" Results
PARTNER WITH US... WE WILL KEEP YOU ONE STEP AHEAD
