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Module 1: Systems Thinking / Culture of Performance Excellence

Strategic and Systems Thinking
The Parallel Involvement Process
From Ideas to Innovations

Module 2: Reinventing Strategic Planning

The ABCs of Strategic Management
Reinventing Strategic Planning
Module 3: Enterprise-Wide Change
Leading Enterprise-Wide Change
Leading and Mastering Strategic Change
The Rollercoaster of Change
Module 4: creating the people edge
Strategic Career and Life Planning
Creating the People/HR Edge
Module 5: Achieving leadership excellence
Leadership Development: The Bankrupt Art

Module 6: becoming customer-focused

The Fundamentals of Strategic Marketing and Sales Management
Common Sense Selling®
Module 7: Aligning Your Delivery
What is Learning and the Learning Organization
The Systems Way to Six Sigma
Module 8: creating Customer Value
Positioning to Create Customer Value

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