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North American
Partners and
Principals
Steve
Haines (Managing Partner, President and Founder)óSan Diego, California USA |
| Jim
McKinlay (Canadian Managing
Partner)óCanmore, Alberta Canada |
| John
AshóMays Landing, New Jersey
USA |
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Valerie
MacLeodóCalgary, Alberta Canada |
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Alan
R. CaronóTampa, Florida USA |
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Frank
FosteróAtlanta, Georgia USA |
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Alysin
FosteróAtlanta, Georgia USA |
| Gail
Aller-SteadóToronto, Ontario Canada |
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Gary
RossióSan Diego, California USA |
| Mike
RichardsonóCarlsbad, California USA |
| Gregory
HendersonóPlymouth, Minnesota USA |
| Barbara
CollinsóColumbia, Maryland USA |
| Terry SchmidtóSeattle,
Washington USA |
| Sheryl McTearóLa
Jolla,
California USA
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| Marcelene
AndersonóToronto, Ontario Canada |
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Management and Support
Global Partners and Affiliates: |
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Australia (and New Zealand)
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Turkey
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Argentina (and Mercosur and Chile)
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South Africa (and Africa)
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United Arab Emirates (and Gulf Cooperation Council)
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Poland
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Korea
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Singapore (and Asia)
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India
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Indonesia
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"CEO, Entrepreneur, and Strategist ... Facilitator, Systems Thinker,
and Author"
Steve Haines
is a CEO,
entrepreneur, and strategist. He is also a facilitator and systems
thinker as Managing Partner and founder of the Centre. He is a
distinguished author and internationally recognized leader in
strategic management. He has an M.S.A. in Organization Behavior with a
minor in financial management. He has also completed his course work
requirements and dissertation research for an Ed.D. in Management. He has over
25 years of executive experience leading planning, leadership, and
change efforts in the U.S., Canada, and globally as well. Steve is a
U.S. Naval Academy engineering graduate, Naval officer, and was
president and part owner of University Associates Consulting and
Training Services. He was also EVP at Imperial Corporation of America,
SVP of Freddie Mac, and a member of eight top management teams. He is
in demand as a CEO keynote speaker and is a prolific author of nine
books.
Web site for Steve Haines:
www.StephenHaines.com
CEO/Executive
feedback on Steve Haines
Associates
of Steve Haines
Contact information:
Stephen
G. Haines
1420 Monitor Road
San Diego, CA 92110-1545
Phone:
619-275-6528
Fax: 619-275-0324
E-mail: stephen@csmintl.com
www.StephenHaines.com
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ìStrategist, Skilled Facilitator, Executive Coach, and Entrepreneurî Jim McKinlay has
over 25 years experience as a consultant and trainer to business and
government in Canada, the U.S., Australia, and Jamaica. Based in
Canmore, Alberta, Jim heads the Centre's Canadian practice as our
Managing Partner. He has strong skills in strategic planning, change
management, HR management, and leadership development. Jim was a
senior leadership consultant for the Ontario government, Executive
Director of Staff Development for the Saskatchewan government, and a
senior internal consultant for Canada's largest investor-owned
utility. He was a Banff Centre for Management faculty member from
1996-2001 and has a masters degree in HRD.
Full
professional biography
Phone: 403-678-3786
Fax: 403-678-9539
E-mail: jim.mckinlay@csmintl.com
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John Ash
specializes
in strategic planning, change management, leadership, and program
evaluation. As a Presbyterian minister, he has a Ph.D. in
Leadership, an M.S.W., and a bachelor's degree in Divinity. John's
extensive experience is in government and not-for-profits, as well
as the Presbyterian Church. He has facilitated county-based
comprehensive strategic human services planning and spearheaded the
development of West Jersey Presbytery's Strategic Plan, among other
projects. He is adept in developing planning processes and in
evaluating human service and educational programs as a Partner from
our southern New Jersey office.
Phone:
609-625-2571
Fax: 609-625-8060
E-mail: jash@csmintl.com
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"Facilitator, Coach, Entrepreneur, Systems Thinker Ö Author,
Strategist, Educator, Speaker" Valerie MacLeod runs
the Centreís Calgary, Alberta, office as our Partner and Planning
Co-Practice Leader. She is passionate about helping clients ìplan
their work and work their plan.î Valerie is a skilled and insightful
facilitator and coach with extensive expertise in the area of
organizational effectiveness. Her dynamic coaching impacts business
results by uncovering purpose, sharpening focus on ìthe big
picture,î and then providing clients with the tools they need to
achieve success on their own. Valerie specializes in group
facilitation and team dynamics. The tools she marshals for her
clients include: strategic planning and implementation, change
management, team-building, motivation, strategy alignment,
performance management, and visioning. She works with boards, CEOs,
executives, managers, and teams to clarify and achieve vision,
values, and strategies. Valerie has an M.B.A. in Human Resources
Organizational Development from the University of Calgary and a
Bachelor of Mathematics degree from the University of
Waterloo.
Full
professional biography
Manifesto
Executive
feedback on Valerie MacLeod
Sample
Calgary Office Clients
The
Big Picture: How We Create Value for You
Web site for
Valerie MacLeod: www.valeriemacleod.com
Contact
information:
Valerie MacLeod
28 Riverwood Manor
SE
Calgary, Alberta Canada
T2C 4B1
Phone:
403-236-3928
Fax: 403-279-2705
E-mail: vmacleod@telusplanet.net
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ìExperienced Executive, Entrepreneur, Strategist Ö Marketer,
Facilitator/Coach, Speaker, Innovatorî Alan R. Caron has
25 years of experience as a Centre Partner, senior executive,
management consultant, facilitator, speaker, and author of business
articles and management guides. He has a proven track record in
utilities, communications, services, software, and technology
companies from start ups to Fortune 100's. He has developed and
implemented strategic plans, new business plans, customer service
programs, marketing and sales plans and programs, change management
plans, leadership development programs, and new business ideas both
as a line executive and Master Consultant. He has a broad range of
experience in launching new ventures and in helping companies
achieve their next stage of growth and improve organizational
performance. He has been a member of both business and non-profit
boards of directors from his Tampa, Florida, base as our Marketing
and Sales Practice Leader.
Full
professional biography
CEO/Executive
feedback on Alan Caron Web site for Alan Caron: www.AlanCaron.com
Contact
information:
Alan Caron
632 Bosphorus Avenue
Tampa, FL 33606
Phone: 813-251-6835
Fax:
813-251-6872
Mobile:
813-786-4620
E-mail: acaron@csmintl.com
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Frank Foster is
a Partner in our Atlanta office and has over 20 years experience as
an internal and external management consultant, facilitator, and
trainer. He consults to CEOs, executives, and mid-level managers in
corporate and government settings on issues including strategic
management (planning and change), communications, group dynamics,
performance management, project management, and OD. He has an M.B.A.
(with distinction), a graduate Certificate in Project Management,
and a Bachelor of Arts degree in HR Administration (cum laude).
Frank is also a faculty member at the University of Georgia.
Previously, he was the Manager for Operational Analysis for a large
telecommunications company and is a retired Coast Guard
officer.
Full
professional biography
Client List
Web site for Centre for Strategic
ManagementÆ, Atlanta:
www.csmatl.com
Phone: 770-761-9746
Fax:
770-761-0587
E-mail: mailto:frankfoster@csmatl.com
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ìStrategic Thinker, Integrator, Consultant Ö Coach, Facilitator,
Planner, Implementerî Alysin Foster has
19 years as an international consultant and coach to executives and
management in the areas of strategic planning, HR planning,
organization redesign, and leadership development. Within the
Centre, Alysin is the Practice Leader for Organization Redesign, and
she runs the Atlanta office where she is a published author and
keynote speaker. Helping clients increase their flexibility,
responsiveness, and overall organizational performance as a way to
maximize profits and sustainability are her hallmarks. Large-scale
planning and change efforts are her specialty. Alysin is experienced
in both the private and public sectors, including financial
services, health care, pharmaceutical, manufacturing, service
call-centers, and architectural/interior design firms. Public sector
clients include universities and state government. Alysin holds a
masterís degree from the University of Michigan.
Full professional biography
Web site for Centre for Strategic
ManagementÆ, Atlanta:
www.csmatl.com
Contact information:
Alysin Foster
2870
Peachtree Road, #246
Atlanta, GA 30305
Phone:
770-761-9745
Fax: 770-761-0587
E-mail: mailto:afoster@csmatl.com
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Gail
Aller-Stead runs
our Toronto, Canada, office and is a Partner and Change Management
Practice Leader of the Centre. Her greatest strength is working with
organizations to help them focus on operational excellence and
optimize key opportunities that lead to a sustainable, competitive
advantage. Clients include the consumer packaged goods, health care,
high tech, insurance, financial services, oil and gas,
pharmaceutical, telecommunications, and transportation sectors.
Specific skills include strategic management (planning and change
management), concentrating on implementation and operations
effectiveness, to ensure that plans developed in strategic planning
become real (instead of gathering dust on a shelf somewhere). Gail
holds an M.Sc. in Organization Development from Pepperdine
University.
Full
professional biography
Phone:
416-699-1593
Fax: 416-699-1529
E-mail: gailaller-stead@csmintl.com
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ìBaldrige Coach, Entrepreneur, Strategist Ö Systems Thinker, Community
Activistî
Gary Rossi,
CPCM, CBC, a San Diego based Principal, is the Centreís Practice
Leader for Performance Excellence and Process Improvement (PI). His
10 years experience in performance excellence and PI comes from
serving on the Board of Examiners for the Hawaiian Quality Award,
the Presidential Quality Award (PQA) and the California Award for
Performance Excellence (CAPE). He is a CAPE Senior Examiner, Trainer
and Examiner Mentor. He also coaches and edits performance
excellence and quality award applications. Gary serves as an
American Society for Quality (ASQ) Senior Member and an
internationally Certified Quality Manager. He holds a Master of Arts
in Management with an emphasis in Total Quality Management (TQM).
Gary is also a member of the United States Navy Academy Class of
1979 and completed 20 years of service as a Naval Officer leading
Naval Special Warfare (Frogman/SEAL) and Bomb Disposal Teams.
Additionally, Gary served as a Team Leader for the Navyís Pacific
Fleet Total Quality Internal Consulting Team that trained,
consulted, and coached Navy organizations located on the west coast
to as far as Japan, Korea, and Australia in TQM.
Full
professional biography
Executive feedback on Gary Rossi
Benefits
of the Baldrige
Client list
Article in US Naval Academy magazine, "Shipmate,"
Class of '79
Associates of Gary Rossi
Contact
information:
Gary Rossi
8818 Calle Perico
San Diego, CA
92129
Phone: 858-538-7988
E-mail: garyrossi@csmintl.com
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ìExperienced CEO and Breakthrough Leader Ö Entrepreneurial Strategist
and CEO Coachî Mike
Richardson
is based in San Diego and co-leads our High Performance Culture
Practice as an experienced CEO. He is a breakthrough leader, who
understands the real world of business unit leadership from the
inside out. He has 20 years experience from the oil industry to
mechanical hardware, electronics and software
industriesóincreasingly in the field of enterprise scale solutions,
involving systems integration and implementation services.
Previously, Mike was Divisional President of the Aerospace Solutions
division of a British corporation, Spirent plc.
He led the division on a breakthrough journey to a
world-leading position, creating an emerging market for Aviation
Information Solutions.
Mike is British and has extensive international experience,
working with all levels of management of some of the worldís largest
airlines, militaries and aircraft manufacturers. Mike serves on the
Board of the San Diego Leadership Initiative, a non-profit
organization promoting Servant Leadership, a community initiative
aimed at strengthening San Diego as one of Americaís finest cities.
He has
an M.B.A. from London Business School and a bachelors in
Geophysics.
Full
professional biography
Sherpa
Alliance
CEO/Executive
Feedback on Mike Richardson
Web site for Sherpa Alliance: www.sherpaalliance.com.
Contact
information:
Mike Richardson
6744 Camphor
Place
Carlsbad, CA 92009
Phone: 760-931-1286
Fax:
760-931-1286
E-mail: MikeFRichardson@csmintl.com
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ìStrategist, Executive Coach Ö Consultant, Educator, Trainerî Gregory
Henderson
is a Principal for the Centre for
Strategic Management and head of our Minneapolis office. His
consulting practice concentrates in the areas of strategic planning
and management, organizational development and change, human resource
development, leadership development, executive coaching, performance
management, and valuing diversity in organizations. Greg has over 30
years experience in the food industry, 20 years of which were in
executive management including President of a $500 million division
and Corporate Vice President for a Fortune 100 company. Greg holds an
M.A. in Human Resource Development from the University of Minnesota
and is currently a doctoral student pursuing a Ph.D. in Organizational
Development.
Full
professional biography
Contact
information:
Gregory Henderson
4600 Weston Lane North
Plymouth, MN 55446
Phone:
763-577-0927
Fax: 763-509-9676
E-mail: GHenderson@csmintl.com
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ìStrategic Thinker, Implementation Designer,
Coach Ö Facilitator, Trainer,
Instructional Designerî
Barbara
A. Collins
is the manager of the
Centreís
Baltimore-DC office. She is an organization development consultant
and trainer, working with public and private organizations to
improve strategic management and delivery of effective human
services. She has 30 yearsí experience as an internal and
external consultant, manager, and CEO. Her facilitation and
consulting skills are frequently requested for strategic planning
and organizational change projects. Barbara has designed and
delivered hundreds of adult learning programs, with specialization
in strategic management and leadership development topics.
She has worked in the
fields of social service, public health, and criminal and juvenile
justice at both local and national levels, including public policy
development, health, behavior change, community justice practices,
and management of correctional institutions. She has participated in
the design of research studies and has led the implementation and
evaluation of numerous behavior change interventions. She is the Executive
Director and CEO of the Juvenile
Justice Trainers Association and
the International Association of Correctional Training Personnel. Barbara has a
B.A. in Psychology and an M.S. in Education.
Full professional biography
Recent clients and projects
Contact Information:
Barbara A. Collins, M.S.
7509 Water Lily Way
Columbia, MD 21046-1488
Phone:
410-381-6885
Fax:
410-381-0567
E-mail:
barbaracollins@csmintl.com
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ìCatalyst, Entrepreneur, and Educator ...
Strategic
Project Master, Author, and Change Agentî
Terry
Schmidt
is a Centre Principal who manages our Seattle office. He brings 25
years of global experience as a business strategist and management
consultant. Terry has assisted hundreds of organizations in 28
countries become more strategic, productive, and profitable. His
clients include Fortune 500 companies, fast-growing companies,
national research organizations, and government agencies. Terry has
an M.B.A. from Harvard and a B.S. in Engineering from the University
of Washington.
Full professional biography
Web site for Management Concepts
International Inc.: www.managementpro.com
Contact
Information:
Terry
Schmidt
P.O. Box 69197
Seattle, WA 98168
Phone: 206-433-0700
Fax: 206-244-3018
E-mail:
terry@csmintl.com
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Sheryl D. McTear runs our La
Jolla, California, office as the Centreís practice leader in the
credit union and financial services industries. Whether the critical
issues for a company are financial, customer oriented, mergers,
technology, or expansion into new markets, she provides her clients
with a tailored process using the Centreís Systems Thinking ApproachTM.
Her in-depth experience with planning and implementation brings her
clients a Strategic Management System (Planning-Leadership-Change)
that includes methods to incorporate communication, cultural
considerations, and participation of all employees and key
stakeholders to optimize the ownership required for business
excellence and superior results.
As a former credit union executive and CEO with
25 years of industry experience, she has led a successful turnaround
of an entrenched financially troubled credit union. She has personally
led more than 20 strategic planning and implementation
processes. Sheryl has also served as President of a large CUSO,
increasing revenue, member options, and reinventing the member program
to provide state-of-the art technology. She has led strategy
development and deliberations for numerous charter and merger
considerations, State and Federal, along with charter conversion and
merger implementations. Her experience spans the small to billion
dollar range of institutions.
Sheryl has studied strategy development,
creativity, and turnaround management throughout her career and uses
these skills to assist companies to develop their strategic plans and
achieve their visions. In particular, Sheryl has an outstanding track
record of increasing revenue and net income at small and large credit
unions through the strategic planning and strategic management process
that balances short-term and longer term strategies.
In keeping with her commitment to assist
non-profit organizations, Sheryl has served on many industry and
community boards and speaks on varied industry strategic topics. Her
education includes a Bachelorís degree in Business, with extensive
business and industry courses in strategy, marketing, sales,
turnarounds, CUSOs and the quality improvement process.
Full professional biography
Contact information:
Sheryl D. McTear
7550 Eads Avenue, No. 308
La Jolla, CA 92037
Phone: 858-454-9955
Fax: 619-275-0324
E-mail: mctearco@aol.com
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ìStrategist, Implementation
Expert, Change Agent, Skilled
Facilitator, and Instructional Designerî
Marcelene Anderson
is a Principal for the Centre for Strategic Management in
Toronto, Ontario. She specializes in Strategic Planning and the
implementation of plans to assist clients in realizing their ideal
future and results. In addition, she provides organizational
development, change management, human resource development, leadership
development, performance management, and coaching for performance
services to support clients in building high performance organizations
and teams. She has 30 years experience as an internal and external
consultant to pharmaceutical, telecommunication, financial services,
consumer products companies, and not-for-profit organizations
including aboriginal organizations and First Nations. Marcelene holds
an M.A. in Human Systems Intervention from Concordia University,
Montreal, Quebec, and Bachelors of Arts in Sociology and Psychology
from the University of Minnesota at Mankato, Minnesota.
Full professional biography
Web site for Management Concepts
International Inc.:
www.ravenSMC.com
Contact
information:
Marcelene Anderson
89 Balliol Street
Toronto, ON M4S 1C2
Phone: 416-487-5300
Fax: 416-487-5553
E-mail:
manderson@ravenstrategic.com
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